✅ Deposit Refund Policy

We require a deposit to reserve your puppy, but we also want to be reasonable if you change your mind.

• Full Refund — If you cancel within 7 days of placing your deposit and before final payment, we’ll refund 100% upon request.

• Partial Refund — If you cancel after 7 days, a partial or full refund may be offered, depending on the circumstances.

• Holding Fee — If your puppy was held exclusively for you and missed other adoption opportunities, a small holding fee may be deducted from your refund.

🔁 Full Payment Refunds

If you’ve already paid in full and decide not to proceed before delivery, we offer:

• ✅ Full Refund — If you cancel within 48 hours of full payment.

• 🔄 Partial Refund — If you cancel after 48 hours, your refund will depend on the preparation and delivery progress (e.g. health certificate, travel bookings, etc.).

📦 After Delivery

Once your puppy has been delivered or picked up, refunds are no longer available, except in rare health-related situations:

• 🔬 If a serious health issue is discovered (covered under our One-Year Health Guarantee) and a replacement puppy is not possible, we will work with you on an appropriate resolution.

• ❌ Refunds will not be issued for:

  • Personal schedule changes

  • Allergy discoveries

  • Change of mind

  • Relocation or life changes

📩 Have questions or need to request a refund?
Please contact us directly at info@americanpitbullsdynasty.com