🐾 Our Health Guarantee
We are committed to providing healthy, happy puppies. This guarantee is designed to give you peace of mind when bringing your new companion home.
✅ What Our Guarantee Covers
If your puppy is diagnosed with a genetic or congenital health issue within the first 12 months from the date of adoption, you will be eligible for a replacement puppy of equal value from the next available litter.
📋 Terms of the Guarantee
-
A licensed veterinarian must confirm the diagnosis in writing.
-
The condition must be clearly life-threatening or severely impact the puppy’s long-term health.
-
The original puppy must be returned to us in good care.
-
No cash refunds will be issued — only replacement puppies.
⚠️ Important Notes
This guarantee does not cover:
-
Injuries or illnesses caused by neglect or poor care
-
Conditions resulting from an improper environment
-
Routine vet care, vaccinations, deworming, or common minor conditions
🤝 Our Promise to You
If a serious issue arises, we are committed to working closely with you to resolve it in a fair and professional manner.
We stand by the health and quality of our puppies — because every family deserves a happy, healthy companion.
Questions?
We’re here to help — before and after your adoption.
📞 Contact us anytime for support or clarification about this guarantee.